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12769 results found

  1. ability to port in Nigerian number

    2 votes

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    New  ·  0 comments  ·  International  ·  Admin →
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  2. Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.

    Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.

    2 votes

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  3. Customer wanted to have the number inside the box not under the box of "To" in the Fax out.

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  4. delete the rule under "forward all calls"
    currently they can disable and replace the rule but they cant totally delete the rule.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  5. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  6. Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  7. Sometimes we need to do an Edit on a contact after an incoming call, but we can't just click on the call log and do a quick edit, we have to go to the contacts list, search for the contact and then edit.

    Adding an Edit option on the call log when the contact is already added to the list of contacts will minimize data entry.

    2 votes

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  8. I wanted to see if we could go to paper billing and send a check every month

    2 votes

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  9. We have a cover sheet that needs to be standardized as a template every time we send a fax out for specific users.

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  10. Additional details for the feature that you are requesting:
    1. What is your use case for this feature request?

    We are a government agency in the state of florida. This means we need to provide public records for almost anything based on existing rules and guidance. For chatting, the City has MS Teams as a chat standard, so this would be the platform of choice for many reasons.
    What problem are you trying to solve or what problems does the current functionality cause?
    Ring central has no search capabilities for public records in any consolidated way.
    How do you want…

    2 votes

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    New  ·  1 comment  ·  Team Messaging  ·  Admin →
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  11. Ability to add bio (short description of a user) via the RingCentral App

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  12. An alternative for MMS distribution, the inclusion of chat images sent is a viable option.

    2 votes

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  13. A feature should be developed with the RingCentral software that enables all of the Admin Users on a RingCentral account to be able to access and add to (if necessary) the same text threads with customers, as well as the customer-facing call logs/voicemail messages.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. Main number shows up on desk phone instead of extension number.

    2 votes

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  15. The ability of the Caller ID to update the company address of the customer and to be able to display it too in the caller screen.

    2 votes

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  16. We want to filter out an email address that is being set as co recipient on the messaging notification for voicemail, fax, fax transmission and text messaging.

    2 votes

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  17. We have SSO turned on. Most users are on a chromebook. We need to access the app glip. We are looking for an option to sync the log in however it is setup to log in first in RingCentral not sync even using the option for SSO. The glip app does not always work unless we connect to Ring Central first -
    then we can connect to the app.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  18. Hello,

    We want to be able to add user contact lines to Common Area Phones via the Admin portal for speed dialing. Currently, we have to do this manually on the Common Area Phone, which can be problematic when the phone is in an area that is not readily accessible. Thank you!

    2 votes

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  19. Hello,

    Our organization has many Polycom VVX 350 and 450 phones, adding more daily. Branding our phones using a custom background with a logo has been painful. When uploading it manually via USB drive, the phone will sometimes take it, and when it does, it will not let us change the background unless we factory reset the phone. We have tried other methods via phone web view, such as uploading a wallpaper from a computer or setting a URL link to our web server. Another way we have tried is by modifying a config file and uploading it. The results…

    2 votes

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  20. Even customer added a direct line customer want to show the primary number on admin portal because the normal behavior is when you added a direct number it will show the direct number and not the Primary number of the user EXT.

    2 votes

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