10984 results found
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Admin User enable to Reset user extension PIN all at once
Reset all user PIN Code all at the same time without going to each extension in the account.
8 votes -
Expanded Hud Layout Options
Would like Hud layout options- Grid view.
8 votes -
Assignment and tracking of University lessons to users
It would be extremely helpful if we could assign University lessons to users and track their completion.
8 votes -
Block Calls
I contacted support to ask how to Block calls for our internal paging system for all external lines and only allow calls from internal extensions. Currently anyone can call that number send a page throughout the organization. They told me to go to the extension and under the Block Option "All Calls" and put in our main number on the exception list. Well that Block All Calls with the exception does NOT work as intended. I am asking, to please fix things that should work. It is exactly the feature I need.
8 votes -
toggle between 2 or more separate accounts in RC App and in the Admin portal
toggle between 2 separate accounts in RC App
8 votes -
Ability to change line 1 and line 2 on Polycom Deskphone
Ability to change line 1 and line 2 on Polycom Deskphone
8 votes -
Sync Contact Directory between Polycom and Admin Portal
Sync Contact Directory between Polycom and Admin Portal
8 votes -
Disable calls to main admin extension for unassigned digital lines
As per article, https://support.ringcentral.com/article/Calls-to-Unassigned-Phone-Numbers-routes-to-admin-extension.htmlCalls to unassigned phone numbers will go to the admin extension by default.We would like an option to either disable the number or redirect the calls to another extension instead of the main admin extension.
8 votes -
control volume option for notification on RC App mobile
please add a control control volume option for notification on RC App mobile on IOS especially for incoming calls
8 votes -
CHANGE FAX NUMBER DISPLAY FOR OUTGOING FAX
Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.
8 votes -
Development Team - The proper use of the ignore button on an incoming call
When in a meeting via another online tool you get interrupted with a phone call. Pressing ignore does not get the call ignored it continues to ring. This disrupts all parties in the meeting. The feature of ignore should be that once pressed the call is taken to a voicemail. This has also happened when on a call, another call has come in and the ignore button won't work. Why have the ignore button if you can't forward the call to voicemail? This needs more flexibility in use as it currently is not helpful. I have now marked myself as…
8 votes -
Delete company contact from RingCentral app
I suggest to have a delete option be added on the RingCentral app contacts especially for deleting company contacts.
8 votes -
Dial by extension
Option to enable/disable dial by extension. Locks a certain number of digits for new extensions.
8 votes -
Allow 911 Alert Recipients to Listen to 911 Call
When a 911 call is placed, all 911 alert recipients should be part of a queue to be able to pick up and listen to the call in real time. This will allow internal emergency teams to be fully aware of all aspects of the emergency, without wasting precious time by calling each other multiple times to coordinate. In addition the notification team could barge in to provide 911 call centers critical data, if the original caller is unable to provide the information.This is a feature currently supported by Zoom Phones, and should be implemented into Ring Central for both…
8 votes -
Toll free to Digital Line
Would like to have option to make their toll free number as a Digital line for their extension
8 votes -
Automatic text message reply
please add a way to set up automatic text message reply like an “out of office” email rely to the messaging system
8 votes -
to separate the vm and fax notification
to separate the vm and fax notification
8 votes -
Assigning paging device to a call queue
In this way, they can assign not just one user to answer or get access to it but multiple users like a call queue does
8 votes -
Subtasks
It's an age-old request, but it would be great if Glip had the ability to break a large task up into smaller subtasks - each with their own assignees and due dates.
8 votes -
Fax Broadcast on the RC App (Group Contacts)
To have the option on the RC app to use the group contacts created in the admin portal in doing a fax broadcast.
8 votes
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