12095 results found
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Be able to add a name to an incoming cell #r call coming to my desk phone.
I would like to see wthe name of the person calling me.
1 vote -
Allow vlans to be set via admin portal rather than just the web interface of the physical phone.
vlans to be set via admin portal.
1 vote -
1 vote
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Make the 4 digit extension the default for copy and share in a company
:bulb: Can someone please suggest to RC, that when I want to forward (copy and forward) a text, say from a candidate to my teammate who has the job, I should be able to put that in the normal 4 digit extension thread, not have to send it to the 10 digit phone number thread. If you can speak to this, great, but it's an RC suggestion for their software, etc.
7 votes -
Feature to remove the press 1 option on call queue calls
End user is requesting to have an option to set the PLAY ANNOUNCEMENT for call queue calls to "NEVER" just like the option that we have when transferring the calls to external number.
34 votes -
SHORTCUT ON DIAL PAD SCREEN FOR OUTBOUND CALLER ID, PLEASE!!!
Many users on occasion need to block CALLER ID on OUTBOUND calls. It can be done, but it's too time consuming!
3 votes -
Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones.
Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones to optimize phones for Sales Team. I have 12 lines on desktop phone. I'm stuck with either all 12 being primary line or if I customize in Admin Portal > User > Presence > Appearance, I'm limited to two. I desire 6 primary lines and 6 to show other extensions. I'm forced to waste the phone's ability because I can't pick the primary line.
2 votes -
Option to disable Require unique email IDs when adding users
Instead of using a dummy email address when adding user extension, it will best to have an option to disable 'Require unique email IDs' and add user extensions with the same email addresses
6 votes -
Extend the date range for Inbound and Outbound call logs
To widen the range of retrieving calls for Inbound and Outbound. Quality Review purposes.
4 votes -
Option to opt-out automated RingCentral Application Survey.
For admins to have options to opt-out the automated RingCentral Application Survey for every users.
10 votes -
User able to accept multiple calls
It would be useful for a user to be able to accept multiple calls with the ring central desk phone where the user can also use Presence
1 vote -
Lock the users access to change their hold music tone
As a company it is a must to have one hold music. Which can be done but why give the users the ability to change it on their own. Best if this ability can be locked by the main super admin.
1 vote -
Full Calendar in unified app to include scheduled video meetings
We have executive assistants who schedule video meetings for our executives and they can not see future meetings past the limited time line in the unified app. A full calendar that you could search, Day, Week, Month would be extremely helpful. Or add the ability to your meetings and the meetings you set up for others in the workspace calendar.
35 votes -
The ability to delete attached file on senders end.
The customer would like to delete the attached file that was sent, it would be best to have the ability to delete the attached document/file sent to her via direct message.
2 votes -
Live Monitoring a user not a call
Instead of live monitor (listen) to a call, it would be great if you could monitor (listen) to all calls from a user instead of "dial in" to each call. The use case is, that we have coaches who listen to our calls from our users e.g. one hour. Currently they need to "dial in" in every call individuell. If the could "dial in" just in the beginning and then listen to all calls until they disconnect would save a lot of clicks and missed beginnings of conversations.
14 votes -
Multiple extension to be selected on the Voicemail
Multiple extension to be selected on the Voicemail
4 votes -
To Save Two Voice messages simultaneously
For an example, a customer will go on a vacation and she has pa particular saved voicemail whenever she is out of office
1 vote -
Persistently notify for a new voicemail message
It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to
1 vote -
MOBILE APP REFRESH STATE
mobile app should an auto refresh state when getting disconnected to network or when changing networkapp should reinstate connection to internet source as soon as it check that the mobile phone is connected to a new network
1 vote -
Fax prompt error show if the attachment was corrupted
Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.
1 vote
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