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10236 results found

  1. Custom Fax Cover Pages (as is available in RC Phone)

    The RingCentral Phone app provides the ability to upload a custom fax cover page, which we use to include our company logo along with some instructions and a disclaimer. Please consider adding this feature to the new RingCentral app.

    13 votes
    Future Consideration  ·  1 comment  ·  Fax  ·  Admin →
    How important is this to you?

  2. Monitor calls/answer calls for others in RingCentral App

    We need a way for our receptionists to use the RingCentral App to monitor and answer calls for their department directors. This is only available using the RingCentral Phone however the rest of our institution is using the RingCentral App for desktop(glip).

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  3. Account data recovery

    When an account is deleted there should be a 15 day data retention policy in place in case of mistaken deletion, or for auditing purposes.

    1 vote
    Future Consideration  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  4. List all teams on the personal profile

    On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  5. Option to Disable Group SMS please

    Customer would like to block the ability to send SMS messages to more than one recipient. They would like the ability to block both "Group" texts but also sending a single message to more than one separate recipient.

    3 votes
    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

  6. Answer incoming calls from Jabra Headset

    I'd like the ability to answer and end calls with the Jabra Evolve 75 headsets. As it is currently, you can only answer or end calls from the desktop application.

    2 votes
    Future Consideration  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  7. Request for customizable Welcome messages

    The current welcome message can be confusing. Some customers would like the ability to customize the message initial users receive.

    6 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  8. Respond to call via text after voice mail

    Respond to call via text after voice mail and will receive text a message to reply or send message to the caller

    3 votes
    Implemented  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  9. Add Job Title to User List Columns and to Filter

    It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Add Custom Event Repeat Options

    For instance, if I wanted to schedule an event for every week day except Mondays, I could select weekly recurrence and then select Tuesday through Friday.

    4 votes
    Future Consideration  ·  2 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  11. Edit "guest" profiles in RC app

    I'm trying to edit a "guest" profile in app.ringcentral.com. When logged in, I click on the contacts tab and select a guest contact. Their info comes up - but no option to edit the info. I would like to add a phone number to their guest profile.

    2 votes
    Future Consideration  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  12. Filter phone items

    Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. Filter tasks in the sidebar

    A long list of tasks (complete and incomplete) in the sidebar of a team is not very helpful when there are dozens of tasks. It should be possible to filter them here (complete, section, person, due date) as well as in a summary task management window.

    12 votes
    Future Consideration  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  14. RINGCENTRAL APP LIST OF CALLS

    Hi there, i basically have 3 extensions on my account (admin one and dispatch team) the problem is that the dispatches can t see the calls that are being directed to the numbers i have. Same problem with recordings...can you guys add the recordings in all of my extensions and the ringcentral phone app...? please...its really important

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Bulk Phone Number Template Programming for Configurations

    The request is for the ability to bulk assign trunks similar to users in the Enterprise space. High Density Analog requirements that need our eFax capability disabled (Voice Only) takes a significant amount of time to program trunk by trunk. This could be accomplished by an Audio Codes MP1288 or AT&T Pots in a Box (PIAB). The goal is to be able to set a Template for Voice Only and apply that Voice Only Template to Phone Numbers that will require the eFax to be disabled.

    2 votes
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  16. Display full name of contact on inbound calls

    When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people in their contacts.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  17. Automatically remove details from photo like GPS coordinates

    This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  18. To add a feature that only sends out text messages with no option to call or reply to sender.

    I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  19. android app for report & performance

    are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  20. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
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