10977 results found
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Ability to Recover Deleted Team
Customer would like to have an ability to where they can restore team that has been deleted accidentally
4 votes -
Generate report for users with custom voicemail greeting
Generate report for users with custom voicemail greeting
8 votes -
Exclude company contacts from being screened.
Callers will be asked for their name when call screening is enabled and the caller is not in the contact list. This feature only works for external calls and not for company contacts. Is there a way to exclude company contacts from being screened?
2 votes -
deskphone pairing for mitel
deskphone pairing for Mitel Phone Models
12 votes -
Show caller ID name with caller number in the RC app for mobile.
Show caller ID name with caller number in the RC app for mobile.
5 votes -
Ability to Add UAE Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
Ability to Add/Purchase UAE Local Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
9 votes -
Fax Number Indicator in Company Directory
Customer would like to have an option to publish a number in their company directory stated as fax number.
2 votes -
Include the EPOS Presence UC Headsets to our RingCentral Recommended Headsets.
Please include the EPOS Presence UC Headsets to our RingCentral Recommended Headsets. Have our system support that exact make and model to work with our calling features.
2 votes -
Use Message-Only Extensions as Fax ID
When faxing out from email showing the main phone number. Wants to show fax number associated with message only mailbox
Also, wants to add a company logo to the fax from email.
3 votes -
Ability to create sms group name
Ability to create sms group name, when sending sms to a group, should be able to change/create a group name instead of showing the names or numbers.
9 votes -
Voicemail-to-text conversion limit
Customer wants to increase the maximum length of the Voicemail-to-text conversion limit that is currently available only for the first minute of a message.
10 votes -
Different SMS recipients for Main Number and IVR Menus
Currently we are only able to set 1 SMS recipient inside the Auto Receptionist's General Settings. This SMS recipient is used for both our company Main Number and for all IVR Menus. We'd like to have the possibility of assigning an SMS recipient that's different from the Main Number SMS recipent to our IVR Menus.
25 votes -
RC App feature available to Service Web
They would like to see the function of the app available to the Web Portal like: Start a video meeting, schedule a video meeting.
1 vote -
SMS Spell Check
Would be great to have spell check function for texting.
5 votes -
Multiple site names - to be used as call que display information
When a caller call a multi site IVR - and selects 0 to be transferred to a call que receptionist . We are looking for the multi site name to be displayed for the call que reception . This is a benefit when answer calls for muti sites name that the call was rerouted from to show.
2 votes -
call queue simultaneous "Route calls to members"
When a member of the call queue declined a call don't offer the call again to the same member when Route calls to members is set to simultaneous.
2 votes -
template
Feature Request: Ability to Revert to Previous Settings After Applying a Template
We would like to request a feature that allows users to easily revert to their previous configuration after applying a template, particularly for settings like custom voicemail greetings.
Use Case:
Currently, when a template is applied, it overrides existing user settings—including custom voicemail greetings. If the template is applied accidentally, deleting the template does not revert the changes it made. As a result, administrators must manually reconfigure each user's settings, which is time-consuming and prone to error.Requested Enhancement:
Implement a rollback option that allows admins to restore…1 vote -
Extension Exclusion from Auto Attendant
Description:
- Add feature to exclude specific extensions from Auto Attendant access.Key Points:
- Allow admins to mark extensions as "excluded" from Auto Attendant.
- Prevent calls to excluded extensions via Auto Attendant.
- Provide interface for managing excluded extensions.Use Case:
- Callers can't reach Extension 101 (if excluded) through Auto Attendant.Benefits:
- Better control over call routing.
- Improved security for sensitive extensions.
- Flexible employee availability management.1 vote -
Reassign an Extension without having to Delete and Rebuild
I thought this was in this portal already but I can not find it. I would like to de-activate an extension and change the users information then be able to send an invite so the user can set up the extension as a new extension.
1 vote -
Audiocodes MP-524 support
Request multi-user device support for the latest Audiocodes MP-524 product.
1 vote
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