12913 results found
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Schedule Auto-Update for Apps
-this would allow admins to set when the auto-update is deployed (during their downtime) without having to use MSI*auto updates is causing them to be disconnected from the Max Agent's agent leg
4 votes -
RingCentral App Faxing Option To CC Email address
We just received a request where a user could have the option to CC Email address when sending fax through the RingCentral Application
2 votes -
User Template - Presence settings to be able to add/modify the Expansion module
User Template - Presence settings to be able to add/modify the Expansion modules
3 votes -
Polycom VVX 450 shortcut for transfer without doing the answer the call - transfer to VM then blind > * > 0 > then manually type the ext...
...ension and manually hit send to. - user extension wanted to have a short cut when doing the transfer instead of pressing lot of keys on the phone they wanted one key to transfer the call - they dont want to use the presence as it has limited numbers only and they have lot of users and they wanted a short cut instead
1 vote -
Ability to display more than three parked calls in the RingCentral App
Users will be able to see / monitor easily all the calls that they parked in public park call location if they have visibility of all the calls that they parked via RingCentral App
10 votes -
Prerecorded message
This has been requested many times but we really need the feature to play a pre-recorded message. I am considering leaving for a competitor that offers this feature.
1 vote -
Sender will be Fax machines and receiver of fax can assign the email address
Sender will be Fax machines and receiver of fax can assign the email address
1 vote -
Setup visibility for paging
Give management visibility over live paging to see what devices are stuck trying to page.
2 votes -
Enable call recording email notification
Customer wants to enable call recording email notification with several email recipients.
3 votes -
Customer wants 2 user ext to receive fax from main fax line
Customer wants 2 user ext to receive fax from main fax line
19 votes -
Tone during Call on Wait
Feature request on having a tone/sound notification once there is a call waiting while on call. This has been disables, yet as for us, we do not want it to be completely removed.
3 votes -
SMS broadcast
Customer would like to send SMS to more that 500 numbers in one go. and not be flagged to TCR even sending to unsolicited numbers.
5 votes -
Direct Paste to Hyperlink Conversion
Current Challenge: When using the Ring Central app, creating hyperlinks in messages involves multiple steps: highlighting the desired text, navigating to the "Format Message" option, selecting "Insert Link," and then entering the URL in a pop-up text field. This process, although functional, becomes time-consuming and somewhat cumbersome, especially when multiple links need to be embedded within a single message or across multiple messages.Suggested Feature: I propose an enhancement to streamline the hyperlink creation process, drawing inspiration from the functionality previously experienced in Slack. The suggested feature would allow users to highlight text and directly paste a copied URL, automatically converting…
3 votes -
Hide/Minimize HUD screen
Customer is requesting for an option to hide/minimize HUD screen while doing the monitoring.
7 votes -
Private Call Parking on Poly VVX 150
Currently, private call parking only work on desk phone when the parking location extension is added on the line keys of the phone via presence. Poly VVX 150 only have 2 line keys which by default is used by the user extension the phone is assigned to. The park soft key instead should provide 2 parking options- public and private. Currently the park softkey is only for public and no available DTMF code for private call parking.
2 votes -
closed caption for ringcentral calls
Closed Captioning on a regular audio call to help out hearing impaired individuals
9 votes -
Reference Number
When someone phoned the main number of the company or any user extension, they asked whether it was possible to give a reference number to each caller so that they could have documentation proving that they were a client and could state that they had called at this certain time and day.
1 vote -
Reference Number in Calls
When someone called in to company main phone number or any user extension's number, requesting for possibility to provide reference number to every someone calls in, so that they can have proof of reference for a customer to say that they called in at this date and time
1 vote -
Calls Reference Number
When someone called in to company main phone number or any user extension's number, requesting for possibility to provide reference number to every someone calls in, so that they can have proof of reference for a customer to say that they called in at this date and time.
1 vote -
Desk Phone IP Address Identification
Description: Desk phones should display or identify the IP address to which they are connected, enabling users to verify the connection and avoid accidentally connecting to untrusted IP addresses. This feature enhances security by providing users with transparency regarding their network connections, reducing the risk of unauthorized access or data breaches.Key Features:IP Address Display: Desk phones should prominently display the IP address of the network to which they are currently connected on the device's screen.Connection Verification: Users can verify the displayed IP address against known trusted network addresses to ensure they are connected to the correct network.Alerts for Unrecognized IP…
2 votes
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