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  1. So the folder would be called "Minor Toolbox" then the sub folders would be like "addiction" and in that subfolder would be documents like worksheets that a caseworker could download and use with the youth they work with

    5 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. The ability to only see certain task through search is very time consuming and items are easily lost. I prefer the old where all task could be viewed by sections.

    1 vote

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  3. It would be nice to organize your HUD list with tabs at the top. The system automatically adds a tab for Park Locations. It would be nice to be able to add your own. For example: We would want to divide our departments. One tab called Parts and be able to list all of our parts people.

    9 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  4. Our old phone system had a simular feature as the HUD list and it was more compact so you could see more people in one glance and didn't have to scroll up and down to find people. I feel that it would be nice if we could make the names smaller so you can see more people at once instead of scrolling.

    8 votes

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  5. I think it would be vary helpful to be able to dock the HUD list somewhere on your screen.

    7 votes

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  6. We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app.When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on a mobile phone.

    1 vote

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  8. While away on lunch, out of office or not available auto reply would be very helpful when receiving a text. Automatic custom made Signature for every text sent would also save time and so the members know who sent the message.

    23 votes

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  9. To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it? e.g., mention administrator, XXX requests to join the group,agree to join/disagree, or the app can send a notification to administrator, open this notification, the administrator can handle this request

    1 vote

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  10. Settings -> notification: add a setting option to set special reminders for certain contacts's available presence, click 'Edit' button in this setting option will open a edit dialog, in this dialog, user can remove or add contact. sSave step1 settings, when these contacts's presence changes to available, a notification will be pushed to the user

    9 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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    1. In service web, I can add /edit/delete my message templates2.On the incoming video call card, the reject button will add a action button, click this action button, I can select a reason message template to send to the host. The action will include the options: message templates list + write custom message.3. For host side, the host can receive the message in rcv meeting.
    1 vote

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  11. I would suggest to add Clickable option to previous message thread so they can click on that and review before and after msgs. SLACK provide that option.Ringcentral : https://nimb.ws/4IVxhY

    2 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  12. Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically

    1 vote

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  13. need an option that regular user ext will be able to select numbers in the auto receptionist to use as their outbound number for sms. as of the moment we are limited to assign the number to the user ext for them to be able to use it. this gives restrictions especially if we need other user ext to use the same number

    28 votes

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    Under Review  ·  3 comments  ·  SMS/Text  ·  Admin →
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  14. Feedback from users that the would like to see the original caller ID on transferred calls in the RingCentral app.

    30 votes

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    Implemented  ·  5 comments  ·  Application  ·  Admin →
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  15. When colleagues leave the company, any direct messages with them and/or with other people disappears from the left panel in the desktop app. The only way to find it is to search for a keyword in the conversation and then open that conversation from search results. This is very tedious to do each time we need to refer to it. I've tried to convert it to a team but that option is not present on conversations with terminated employees. We seem to have no way to easily hang on to those . It's a huge problem with the employee in…

    4 votes

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  16. To import old messages from another carrier to RingCentral after the porting.

    3 votes

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  17. Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.

    4 votes

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  18. Reset all user PIN Code all at the same time without going to each extension in the account.

    8 votes

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  19. We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a smartphone that will work for him. Having an option for the application to be used on a flip device would certainly be more inclusive than having no options at this time. Thank you for looking into this.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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