9344 results found
-
BT Feature Request: all Deskphones should have an option to lock the basic settings.
BT Cisco, Polycom, Yealink and other BT Desk phones should have an option to lock the basic settings such as Brightness, Ringtones, Network Type for all BT Desk phones.
1 vote -
Warm Transfer call for Yealink T46U
When transferring a call using the sidecar extension buttons on the Yealink T46U phone, they cannot speak to who they are transferring to first – the call immediately gets transferred. If they manually enter an extension to transfer a call, they can announce it and then complete the transfer.
It would be best if there is a setting when they press a preprogrammed extension button, they can announce the transfer first
2 votes -
RingSense FileVine Integration
Customer would like to see an integration with RingSense and FileVine to push call summaries back to call records
5 votes -
Performance report for more accurate total number of calls
Add a column or option to find the total number of calls without counting calls that were transferred more than once.
7 votes -
When showing in a meeting do not ring my phone from the queue
When synced with your calendar and showing in a meeting/ busy I wish that would remove the person from the call queue for the time being. This will help the person to not forget to log out and back into the queue.
1 vote -
turn off ringtones on RC mobile app
There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app
4 votes -
Remove geographical address on numbers
The client is requesting to have an option to remove the geographical address on numbers.
1 vote -
Mute timer set by group admin for full group or specific users
If a group is being flooded by messages, and the admin needs to reset the discussion, they can make the group read-only for a set time (10min-1week) allowing only admins to post. After the timer, the group would reset to its original posting permissions. This could be set to prevent all non-admin users from posting, or apply to specific users within the group.
2 votes -
Option to Disable the Tone for Warm Transfer using the App
Option to disable the tone for warm transfer to another extension using the application.
3 votes -
Allow ringcentral app to have a different ringtone for incoming calls than from our personal calls.
It would be helpful to be able to hear a different ringtone when I am receiving a business call from ringcentral's app. Right now, the same ringtone I have for my personal calls is the same for my business calls. The last company I had service with I knew when I was receiving a business call just by the ringtone. This feature would be helpful.
2 votes -
ability to port in nigerian number
ability to port in Nigerian number
2 votes -
2 votes
-
RingCentral App
Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.
Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.
1 vote -
Fax out "send" button should be enabled when the number is on the box of "To"
Customer wanted to have the number inside the box not under the box of "To" in the Fax out.
2 votes -
Ability to send 5000+ faxes using Email-to-Fax
From time to time we send fax campaigns to other doctors with communication about our clinics. We use email-to-fax rcfaxbroadcast.com feature to which we had been pre-approved for years. Over the past few months we noticed that we cannot send out usual volumes when we need. We receive error 421 at our end informing that remote (your) smtp server defers emails after initial connection. Can someone please look into this as it looks like your SMTP servers try to defer high-volume email senders. Can we please investigate and lift the restrictions
1 vote -
Different phone numbers assigned to 1 extension can send email notification to different email address
Customer have 3 phone numbers assigned to his extension and when someone leave voicemail notification it will send the email notification to different email address on each number
1 vote -
Disable prompt when paging
We have tried to use the paging option for our phone VVX 450 on the process we have added the User to the paging group however every time we use the *84 or the phone paging button it always ask for the paging group the user wanted to page even the user is added on 1 paging group, it would be nice that it will directly go to paging without pressing the extension to make it less time consuming
2 votes -
International SMS Activation
Reason:
Currently, international SMS cannot be activated for an account without first registering for TCR (The Campaign Registry) business SMS registration. This registration is primarily for Domestic SMS, but it is a prerequisite for activating international SMS as well.Feature Request:
To enable the activation of international SMS independently of the TCR business SMS registration, because international numbers do not fall under the TCR business SMS agreement.1 vote -
Precondition tips when a certain feature in Service Web cannot be enabled
Certain features cannot be enabled if precondition is not met. It would be helpful if there is a pop-up of required steps to be done first if a specific feature cannot be enabled.
1 vote -
ability to delete rule under forward all calls
delete the rule under "forward all calls"
currently they can disable and replace the rule but they cant totally delete the rule.2 votes
- Don't see your idea?