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10984 results found

  1. It would be very helpful if Ring Central offered online document editing, similar to Microsoft Teams. Currently, my team is able to share files within Ring Central but must download, change and re-upload. We can't work on documents simultaneously and see changes immediately. I've like to see online file sharing as an included Ring Central feature.

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  2. Reject incoming calls in the Queue and do not be routed to the next available member.

    2 votes
    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  3. Changed email domain. Need to do a Bulk update on username for SSO.

    2 votes
    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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  4. When customer tried to add a T-Mobile phone number for text notifications, the carrier list does not include T-Mobile. Please include T-Mobile as part of the carriers to received SMS notification.

    4 votes
    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  5. Filter receive SMS/ MMS to automatically block unwanted messages.

    Specific user is receiving unwanted text messages we highly suggest for the system to filter the SMS received for unwanted SMS and automatically block them in RingCentral phone numbers.

    5 votes
    New  ·  2 comments  ·  SMS/Text  ·  Admin →
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  6. customer would like to have A global admin-level override to push changes from one user setting to another automatically.

    For Example:

    The user changed the Incoming number display. The admin user should have access to apply it to all users.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. While I am reading someone's message your system does not make a sound notification that someone else has sent me a message for a new message. In this case, I never get notified by a sound to alert me that I have a new message. This should be a basic standard to make a sound whenever a new message is sent as a notification.

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
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  8. The customer has requested the ability to restrict users from leaving teams within the RingCentral app. They would like to disable this option to maintain team structure and communication consistency.

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
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  9. Answering Multiple (more than 2) Calls on Mitel desk Phones, We were trying to have more than 2 lines come into a Mitel 6930 phone at a time.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
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  10. An option to disable the LED Status Indicators when receiving an incoming call from a Polycom Deskphone

    2 votes
    New  ·  0 comments  ·  General Phone  ·  Admin →
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  11. We need to enable the print to fax feature on RingCentral App for Mac computer

    1 vote
    New  ·  0 comments  ·  Fax  ·  Admin →
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  12. Have the ability to modify content of the email notification for voicemail - I want it to be basic or plain and without a logo

    2 votes
    New  ·  1 comment  ·  Other  ·  Admin →
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  13. Messaging Notification for Voicemail

    2 votes
    New  ·  1 comment  ·  Other  ·  Admin →
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  14. I see there's a way to add your own ringtones for phone calls. I was wondering if there's a way to do the same for messages or mentions in messages? I'm being a total millennial and would love to add the AIM messages for nostalgia purposes.

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  15. I’d like to request enhancements to the user experience related to held calls within the RingCentral system.

    Currently, the hold alert (or Hold Recall) timing is set to a default of one minute, with no option to adjust it. I would strongly recommend implementing the ability for users (or administrators) to modify this interval in 30-second increments. This would allow users to better manage reminders based on their workflow and minimize the risk of overlooking calls placed on hold.

    Additionally, it would be extremely beneficial to allow users to customize the alert tone for held calls—making it distinct from the…

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  16. Add a queue waiting button to phones that can blink when one call is waiting in queue, flash when a definable number of calls greater than 1 are in queue and displays the number of calls in queue when the button is pressed.

    1 vote
    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  17. Bulk editing of users in the account

    1 vote
    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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  18. We always chat with collegues from different time zones and raising questions like:
    - "Is it comfortable for you to have a meeting at 7:00PM EST/08:00AM GMT-6/15:00 (your city/country/etc)"

    I would like to have a button in the message window (right to the text format/file attache/emojis/gif/audio-video message).
    On click:
    - Open a window to type or select date-time from timepicker
    - Click "OK"
    - Add something like: {datetime:2025-05-02T12:30:13UTC} in the message
    - Show it for all users in theris timezone

    I see message:
    - "Would you like to meet at 05 May 19:00 EST?" (my timezone)
    Person sees:
    - "Would…

    10 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  19. This feature request explores the possibility of increasing the maximum number of participants in a conference call beyond the current limit.​

    Enhancing this capability would benefit teams that require larger group discussions without relying on external conferencing solutions.​

    19 votes
    New  ·  10 comments  ·  General Phone  ·  Admin →
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  20. Customer would like to get more details on the fax transmission result especially if it's a failure, she would like to have a details on why faxes are failed - the factors contributing to failure

    1 vote
    New  ·  0 comments  ·  Fax  ·  Admin →
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