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  1. I would like to request a feature that would allow me to translate text messages. I am English speaking and I work with a lot of Spanish speaking sub contractors. I spend a lot of time copying and paste back and forth from RingCentral to Google Translate in order to translate text messages. I

    I would like the ability to translate messages to me to English and then to be able to translate English messages to Spanish before sending.

    I think it would best if when the translation is complete it would display both languages at the same time. I…

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  2. When starting a new direct message, it would be nice to see their "Presence" before hitting send.

    2 votes

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  3. Currently it does not include the curse word it has **** in place. Would like to have a toggle option to allow profanity on or off

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  4. Option to get a separate email notifications for 2 different fax numbers associated to a Fax only account

    4 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  5. Ability to change the type of phone number to wireless number/voip number/landline number for other vendors to accept the number to work in 2fa

    3 votes

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  6. Save customize status for users in RingCentral App and upload multiple profile picture in one time set up to do it quickly.

    2 votes

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    • for the use case, i have several people that are forced to use personal cell phones to receive security codes and need it to be on work accounts. I am hoping RingCentral can accomodate
    1 vote

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  7. 1 vote

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  8. Customer wanted to have a feature that will allow his and his team to have a key press on the phone that automatically transfer calls to Voicemail during breaks without creating custom rule.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  9. Non-profit organizations are still not allowed to increase the number on a specific campaign to more than 49 in number pools.

    9 votes

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  10. Ability to have the option to select the RC mobile app first then next to be ringing is the RC desktop app or vice versa. The option that the we have is to turn it off or turn it on only. The customer wanted to have the ability to select or change the option to be ringing first either with RC mobile app or RC Desktop app.
    When you go to the online account > Users > go to an extension > then go to Phone > Call Rules and Voicemail > under My Work Day you click on the…

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  11. Customer has the ability to access voicemail anywhere by calling the main hotline pressing extension and inputting pin. Or by calling *86 with pin.

    But even if there's a required pin customer still don't want the other users to access the VM's outside Ringcentral.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  12. Ability of admins to update who will receive the Auto-Aggregation Declined email

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  13. It would be great to be able to break down the roles per locations within RC.

    Call queue managers should have a check box to select whether they want access to voicemails or not. I have regional directors that would like to access call recordings and logs but do not want to receive voicemails as well. Unfortunately, in order to see the call logs the managers must currently have full access.

    1 vote

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  14. ability to use the digital line to be assigned as a direct number for a call queue

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  15. Feature to turned of when we send group text messages or broadcast a message

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  16. main number to be the direct number of a call queue

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  17. Wish there was a global parameter and not having to touch each and every Poly set in setting up the Dial Timeout Configuration

    2 votes

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  18. I was wondering if there is a feature where I can save my custom statuses? Every time RingCentral updates and logs me out, my statuses reset to default, and I have to save them all over again.

    2 votes

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  19. Option to use India TFN for calling/receiving calls. Currently this is only for meetings and conferencing

    2 votes

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    New  ·  0 comments  ·  International  ·  Admin →
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