12128 results found
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CHANGE FAX NUMBER DISPLAY FOR OUTGOING FAX
Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.
8 votes -
Blacklist / block callers - an implementation idea
I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a short description box to type "fax spam" or "harrassing calls" as a description so I know at a glance in the future why we put a block on it.
8 votes -
Add option for call queue to disable voicemail
Customer would want to have an option for call queue to disable voicemail just like a user extension have
8 votesCall Queues now have the option to advise callers of heavy call volume and disconnect, which can help when you prefer not to send calls to voicemail. You can learn more about setting it up here: Call Queue setup guide.
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Automatic Replies in Messaging
Automatic Replies in messaging for direct messages would be helpful when you will have a time of unavailability, such as time Out of Office or in Training.
8 votes -
ivr visual editor pdf options
In the IVR Visual Editor there should a option to print it and export the visual editor in pictures mode in Admin Portal
8 votes -
Toll free to Digital Line
Would like to have option to make their toll free number as a Digital line for their extension
8 votes -
Unlimited Toll Free Minutes
It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes
8 votes -
Automatic text message reply
please add a way to set up automatic text message reply like an “out of office” email rely to the messaging system
8 votes -
to separate the vm and fax notification
to separate the vm and fax notification
8 votes -
Option to Delete any Team message by admin on the RC mobile app
The admin cannot delete a message posted by a member on any group/team in the RC mobile app. So admin wants to have an option to Delete any Team message posted by a member on the RC mobile app
8 votes -
Subtasks
It's an age-old request, but it would be great if Glip had the ability to break a large task up into smaller subtasks - each with their own assignees and due dates.
8 votes -
Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number
Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number.If will be beneficial for the owner of the external number to know if the call was coming from their RC account.
8 votes -
click to call to deskphone
Wants to have a feature where in wew can do click to call connect to deskphone
8 votes -
Add Global Speed dials
There is no place in Ring Central to add a global speed dial list in the Admin Portal? I know you can program a speed dial on a key on the phone keyset itself however, if the phone ever re-provisions those keys will be wiped out. Ring Central desperately needs to add a global speed dial list to their system.
8 votes -
Automatic Text message
Every person that calls your office line, once them leave a message or hang up, they get an auto text from us Thanking them for calling, offering an alternative way for them to connect with us: instagram link, Youtube link, website, and a video link from Bombbomb..
8 votes -
Contacts
Upload outlook contacts to deskphone
8 votes -
Report Summary of Blocked numbers
Get a report for all blocked numbers from each user and an overall list
8 votes -
Remove Message Tab Completely for Specific Users
Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the account level. This prohibits adoption for the greater team and pushes customers to use alternate messaging products. This applies to both Mobile App (some use IPADs) as well as the Desktop App.
8 votes -
Add external contacts to desk phones using Desktop App HUD
Using the HUD in the Desktop App, you can add your internal RingCentral contacts to your desk phones. It would be a huge quality of life upgrade to have the ability to add any of your contacts, whether RingCentral, or for example, synced from Outlook, to your desk phone's display through the HUD.
8 votes -
Ability to change the times the prompt is played if caller enters no action
Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
8 votes
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