11750 results found
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delete default voicemail number
The customer wants to delete the default name and phone number from the voicemail settings when customizing voicemail greetings. When using this option, the RingCentral system calls the number you specify, and you simply follow the prompts to record your greeting. However, the details of the last person who used this feature remain saved, and there is currently no way to delete them unless you enter another number. The customer wants the option to delete these details without having to provide a new number.
1 vote -
a feature where you can Show messages as unread until you have responded
a feature where you can Show messages as unread until you have responded
1 vote -
Have more than one "This call is being recorded" messaging for different locations within our organization.
Currently there is only one way to change "This call is being recorded" message that will apply to all your locations within the admin portal. If you have locations with different names and would like to create a custom message for the different locations, there is currently no way to do so. I would like a way to edit a specific location with its own message that the callers hear when dialing their main numbers.
1 vote -
Checking the voicemail remotely.
The customer is requesting about a feature wherein it will show if someone was checking the voicemail remotely.
1 vote -
Porting Mobile Numbers from Denmark
Able to port in mobile Phone numbers from Denmark
1 vote -
Disable the display of External Shared Contacts directory contacts to a group of users.
Is there any way to disable the display of External Shared Contacts directory contacts to a group of users ?
I currently use the external shared contacts of Google (it a check box to enble) but the sync has troubles (+20k contacts). I would like to use the External Shared Contacts directory from ringCentral Directory integration but not all of our users need it.6 votes -
Voicemail-to-text conversion limit
Customer wants to increase the maximum length of the Voicemail-to-text conversion limit that is currently available only for the first minute of a message.
11 votes -
Block Telemarketers/Telesales from Calling their Numbers
Block Telemarketers from calling their numbers.
3 votes -
to see on rc app how many characters I have entered before sending SMS
I want to see on my ringcentral app how many characters I have entered before sending SMS
3 votes -
Separate text email notification for main company number and user primary number
Customer want to separate the email notification for main company number and user direct number when the SMS recipient is the same user extension, Customer want to have different email notification routing for the direct number and the auto-receptionist/main number
1 vote -
Restore Fax after account-related issues
It is necessary to restore faxes that were not received due to account-related issues. This process will ensure the retrieval of all faxes that were affected during the period when the account experienced problems with fax reception.
1 vote -
Increase file size limit when texting pictures
Increase file size limit when texting pictures / files
11 votes -
Use number assigned in message only extension as outbound caller ID
A feature to use a number assigned in a message only extension as an option for outbound caller ID number for user extensions across the board like how a local number is assigned in auto receptionist
2 votes -
Turn off Screen Voicemail for Extension User in the Admin Portal
i need to disable screen voicemail for a user in the Admin Portal
1 vote -
provide training & video learning access using your provided polycom desk phone
Your training & video learning is great but I cannot find anywhere to learn about using the polycom desk phone you provide. We would benefit greatly from the same type of educational resources for this device.
1 vote -
Find extension number within the account regardless of whether it is a user, group or or IVR extension
There needs to be an "All Extensions" option somewhere in the menu to find what an extension is assigned to, similar to "All Numbers" that is under the "Phone Numbers" menu item. Sometimes, I'm asked to look for an extension but the requestor has no idea if it is a user extension, a group extension or IVR and there's no easy way to find it in the system.
1 vote -
Have more than one number routed to the same DID.
The customer would like to have more than one number routed to the same DID.
1 vote -
HUD transfer overide user settings for Voicemail
Have calls transferred from HUD override call routing settings
12 votes -
substitute Caller ID for bulk upload up to 60000
the current design allows uploading 20 numbers for substitute Caller ID for bulk upload, The customer has a situation where they need to do it for 6000 users
46 votes -
Recover Deleted Contact List
We would like to request a feature that allows users to recover their deleted contact lists within the application. This would be extremely beneficial in preventing the loss of valuable information due to accidental deletion or errors.
Problem: Currently, when a user accidentally deletes contacts or contact lists, there is no easy way to recover them. This can result in significant data loss, especially for users who rely heavily on the contact list for personal or professional communication.
2 votes
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