13289 results found
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Beeping tone when when the other party hang up the call
An option to configure or disable the tone that the end-user hears when the other party hangs up the call
8 votes -
Cross-Site Access Management Enhancement
Enhance the Cross-Site Access Management feature to allow administrators to manage settings that limit users' ability to use numbers from any site as their caller IDs.
6 votes -
Include name of report in email subject
When you receive the regular scheduled report, the subject of the mail is only "Planned Report". The name you chose is only visible and readable in the body of the mail. So from the subject line you cannot realized, what report type is in the email. This is a not that nice user experience, especially when you receive a lot of reports via mail.
2 votes -
Custom Themes in RC App
Add more themes to the whole thing, pink, hot pink, make it more girly
3 votes -
Keep file name of attachment on SMS instead of renaming the upload
Users receive uploaded attachments on SMS messages renamed to a random string of numbers that look suspicious and unrelated to the SMS message that was sent as part of the campaign/message that was sent and may not open the file that has the information that they need to review. It would be better if the attached file retained the file name that it was uploaded with so they know it is intended to go along with the text message.
2 votes -
Allow attachments to be included as part of SMS templates.
Allow inclusion of file attachments when creating personal and company SMS templates.
2 votes -
Desk Phone
Would like to be able to use the desk phone to transfer and place calls on hold while logged into Ring Central.
1 vote -
Add an option to record a message to use on multiple calls
For the people making multiple calls to different numbers for the same person, I think it would be wonderful to be able to record your desired voicemail once then have an option to play that same recording on multiple different calls. Anytime you record something new it will erase the last one please #letmebelazy
1 vote -
Been able to toggle Whisper mode on/off
Our Customer Services team use the call monitoring feature through the HUD to monitor/support/train people with calls. We have used this feature but you cannot toggle Whisper on/off. You have to end the call monitoring session and restart it again, rather than just been able to press whisper again to turn it off
6 votes -
Signed-in users option for RCV schedule meeting
I'm trying to schedule a ringcentral meeting and I'm on the advanced settings section. I'm trying to select for "signed-in users" for "Only authenicated users can join" but i only see "Signed in co-workers" What happened to "signed-in users
1 vote -
New Emergency Calling Framework for desk phones
New Emergency Calling Framework for desk phones
1 vote -
New Emergency Calling Framework for desk phones
New Emergency Calling Framework for desk phones
1 vote -
Customizable font sizes for Live Reports
To have the ability to adjust font sizes for Live Reports
1 vote -
Customize the call length filter under Performance Reports - Analytics or Reports - Call Logs in Admin Portal
We need the option to customize the call length filter. For example, filter all the incoming and outgoing calls that are more than 5 minutes.
5 votes -
Ring Settings of User Extension
When the user or number in the ring settings received an incoming call and disconnected it, the should be be routed to the next user or number in the ring in order instead of the call going to the voicemail.
9 votes -
Ability to edit the opt-out message in the approved campaign
Hello, currently the opt-out message that I am given the option of adding to my texts says "Reply STOP to opt out of these texts." I would like to add to the message the Spanish translation of that text. Please let this be an option in the TCR. Thank you!
2 votes -
Adaptive Multi-Language Transcription
We propose implementing an advanced transcription feature that can automatically adapt to different languages. This functionality would enable our software to:
- Detect and identify multiple languages within a single conversation or recording
- Seamlessly switch between languages during transcription
- Provide accurate transcripts for multilingual content
- Support a wide range of languages and dialects
- Offer real-time language adaptation for live transcription
This feature would greatly enhance our platform's versatility and appeal to a global user base, improving accessibility and communication across language barriers.
15 votes -
"order reference"
It would be nice to have an "order reference" field where we could enter an internal ticket number, name or other reference tag. Sometimes multiple devices are shipped to the same address and it is difficult to track what the device is for without an internal reference field.
1 vote -
Number Storage for U.S. Numbers
Number Storage is currently available for international numbers. It would be nice to have the availability for US numbers so that we can lock away numbers that we want to keep, but we don't want anyone to be able to assign to other users. Number Inventory still makes it too easy to do that.
0 votes -
Request to Limit Outbound Calls to Toll-Free Only
The purpose of this request is to prevent accidental international or long-distance charges while allowing calls to 800/888/877 numbers.
1 vote
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