12915 results found
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Refresh button on LOB Analytics
Create a button that would allow you to refresh the data without changing the dates
2 votes -
Need MFA for RC App
Need to have MFA for the RC app, because you can do so much from the app and once logged in and clicking links, it takes you to the web portal and logs you in automatically and from there I can access my Admin panel. MFA is required to secure information shared in VM, call logs and etc. We really need MFA on desktop app and mobile.
1 vote -
All extension must have the option to see the text message sent to company main number
For the all extension have the visibility to see the text messages.
4 votes -
Update custom fax template
the customer wanted to upload a fax custom page that they already uploaded and have an option to update the template as well
3 votes -
Forward voicemail to another extension through phone login and follow the forwarded extension's voicemail delivery rules
Problem:When forwarding voicemails from phone login, the voicemail will be delivered to the forwarded extension's mailbox and will not follow that extension's voicemail delivery settings.
Steps to Reproduce: PRECONDITIONS
1) Change the Call Queue voicemail delivery from "My extension" to "Another Extension" and select User A
2) Make a phone call to User B
3) Allow the call to go missed and leave a voicemail
4) Voicemail is delivered to the mailbox of User B
Steps to Reproduce:
1) Login to the VM mailbox of User B through their IP Phone or calling *86
2) Enter PIN code for User…3 votes -
tool that can download a fax for specific numbers into a shared folder located on an on-premise server
A tool that can download a fax for specific numbers into a shared folder located on an on-premise server
1 vote -
Option to disable Require unique email IDs when adding users
Instead of using a dummy email address when adding user extension, it will best to have an option to disable 'Require unique email IDs' and add user extensions with the same email addresses
7 votes -
Option to Delete any Team message by admin on the RC mobile app
The admin cannot delete a message posted by a member on any group/team in the RC mobile app. So admin wants to have an option to Delete any Team message posted by a member on the RC mobile app
8 votes -
linking analytics on company website
linking analytics on company website
1 vote -
Extend the date range for Inbound and Outbound call logs
To widen the range of retrieving calls for Inbound and Outbound. Quality Review purposes.
4 votes -
Bulk Assign Inventory Numbers
Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.
1 vote -
Increase SMS Allocation
Please consider increasing the sms allocation. Unlimited sms has been downgraded to a very limited allocation which is not enough and we have to pay extra if we go over when we sign up for unlimited and other carriers still has unlimited sms feature.
7 votes -
Option on the mobile app to set the default text ID
To have an option to set the default text ID on the mobile app
4 votes -
Unable to import Personal Contacts with special charcters via CSV
It will help those that are uploading thousands of personal contacts with web pages that has special characters
4 votes -
Ring Central app integration with Recruit CRM
To be as efficient as possible, we need our chosen VOIP phone system to integrate with our CRM system. Can Ring Central do this? If so, how long will it take? If not, please let me know asap
1 vote -
Main number will received a call and voicemail without using the direct extension
The main number they want to have a setting to receive a call and routed it to voicemail without routing the call to any extension
3 votes -
allow overlap of 2 different rules
custom rules only allow 15 minutes intervals for 2 different rules that send calls to different receivers.our customer needs to allow overlap of 2 different rules like e.g 12am to 9am monday to tuesday 9am to 4pm
2 votes -
Remove Ring Central Advertisement on Forwarded Texts.
When Ring Central forwards my texts - I am a customer of Ring Central it has an added Advertisement for Ring Central - this is ridiculous.
4 votes -
RingCentral Partner - view all customer support cases from a central location.
As a RingCentral partner, it would be useful to have a location to view all our customers and any support cases that are open, so we can step in and assist the customer as needed. Currently, we have to log in to each customer individually, in order to see their support cases.
3 votes -
Add emergency location to User Phones list and add ability to export list
This would be useful to review the current user phones in the company to ensure they are set to correct location and more importantly emergency location, adding this idea after ours were wrong and got routed to wrong 911 location.
4 votes
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