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9234 results found

  1. Requesting a feature to have the option to assign voicemails to multiple users.

    2 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  2. Some customers need the ability to make changes to Site Hours for a Multi-Site retail environment in bulk. This would ensure that changes do not need to be made frequently, each time there is an upcoming holiday.

    10 votes

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  3. We have a few users. We offer the option for callers to press 1 to call everyone simultaneously so that the first available user can get the call. If any individual user rejects a call in the queue, RingCentral waits five seconds and then rings the same user again, over and over, until it goes to voicemail or the caller hangs up. Would be nice if rejecting the call took the user out of the queue for that incoming call, and if all users rejected the call, the caller would be sent to voicemail.

    95 votes

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  4. We want quick internal conference call phone numbers that our internal users can call. For example, extension 8505 or 8506 could be reserved for unlimited conference calls.

    2 votes

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  5. 2 votes

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  6. Please update Firmware Update to Yealink T42S phones to support WF50 WiFi Dongle. The WF40 WiFi dongle does not support the 5GHz wireless band. After reviewing with Yealink support directly, the V84 firmware and newer does support WF50 with the T42S phones.

    5 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  7. Please add a ringtone and/or notification for team pick up calls on the GLIP App. This would then allow the users to see when and who is ringing their colleagues number at the time.

    2 votes

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  8. Tough to get users to take the time to upload and change their profile pictures. It would be great for admins to be able to use existing employee pictures (I.E. from Id badges/access cards) and update them globally. Even BETTER it would be great to be able to have Azure/Office365 pictures transfer over if an existing SSO conduit exists.

    110 votes

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  9. By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

    6 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. Save the already sent and received instant messages with team members over the past several months?

    5 votes

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    Implemented  ·  2 comments  ·  Application  ·  Admin →
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  12. When using the Mobile app and on a call.. A new CELLULAR call comes in on same device, during the call using the app, the call is interrupted by ringing from the cell call. Would be a benifit to Mute the new Cellular call or limit its number of rings (akin to call waiting)

    6 votes

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  13. Another feature that may be included in this is an option to allow a "Text" message to just come from the main number, so clients don't become confused by all the various phone numbers associated with our office. Please add this feature for texts, so it matches the main phone # associated with our business, to come from one source number to keep client confidence by not having to text from a bunch of different numbers creating confusion, and distrust by reaching out from all these different numbers with each different extension. Privacy and security are a big concern for…

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have a need that needs to be addressed without having to give access to other's extensions, or having to constantly export & import contact lists manually to give everyone access all the time.Another feature that may be included in this is an option to allow a "Text" message to just come from the main number, so clients…

    3 votes

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  15. 7 votes

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  16. Add the ability to disable Emojis in the messaging pane.This is for instances when links to file folder locations are shared by some of this link is replaced with emojis.

    7 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote

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  18. Rather than having to contact Ringcentral support to disable SMS on a specific number, it would be handy to be able to check or uncheck a box in the admin interface allowing that service (or other services, like fax).

    13 votes

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  19. There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote

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  20. We have a RingCentral account that has many daughter companies under one account. Each daughter company has its own main number, but the softphone will show the parent organization's account number as the "Main Company Number". I can only assume that other accounts are in the same predicament, uncommon though it may be. We would like the ability to choose what sites can see the different company numbers, choose to only show a user the phone numbers assigned to their site, or at the least hide the Main Company Number from the users.

    24 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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