9341 results found
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Caller ID selection for REX Dynamics 365 integration
Currently in the native REX app, users can manually select the caller ID. Currently in the Dynamics 365 integration this option is missing and users have to make the change on the native REX app.
2 votes -
Add Filter for Call Log and Analytics
Call Log and Analytics Reports can be filtered using EXT. The customer would like the ability to filter calls more specifically to show only those forwarded to a specific external number and to determine the number of such forwarded calls. Currently, the customer must manually review the call breakdown and examine each call to identify and count those that were forwarded to the specified number.
3 votes -
Calls and SPAM Protection similar to HIYA
A feature that automatically detects robocalls, suspicious numbers, or altered Caller IDs. This functionality, similar to HIYA, would notify us if a call is suspicious, potentially spam, or a robocall, helping to prevent these types of calls from reaching our line.
2 votes -
Stop Standard Users In Setting Their Phones To Silent Tone
We would like to turn off the capability of Standard Users to set their desk phones to a silent tone. Users change the ringer so the phone doesn't ring when there is an incoming call. Instead, it's silence causing them to miss the call.
5 votes -
Allow Admin to change Phone number displayed in the user Profile
Please add feature to allow admin/user to change the phone number diplayed in the user profile for the Desktop/Web/Mobile app
1 vote -
Video Meeting Survey/Poll Feature
Can there be a feature when scheduling video meeting to create a real-time surveys and polls for invitees to participate in like Zoom?
1 vote -
I.D Caller Solutions
Can there be a feature to use when making outbound calls to my client's customers where my business name doesn't show up on their ID caller but instead just a number. I offer call services in business but I have to go through extra measures to make calls i.e make my number private which most people don't respond to when private or using a client's Google Voice account.
1 vote -
Request the ability to update SMS TCR registration fees on TCR Campaign registrations.
Request the ability to update SMS TCR registration fees on TCR Campaign registrations after they submitted the form.
4 votes -
Customer wants to have the option to create a user extension with the option to select a one word for name field instead of two having name
Customer wants to have the option to create a user extension with the option to select a one word for name field instead of two having name fields for first name and username.
2 votes -
Announcement after Ringing all extensions
The client wanted to have an announcement option that can say "If you know thew party's extension please dial now", after ringing all the extensions on the call queue.
1 vote -
Add Launch external app or website on DeskPhones
Add Launch URL capability on DeskPhones as well - currently only works on Desktop and Web App
3 votes -
Bulk action or script on Disabling enforced SSO
Bulk action or script on Disabling enforced SSO
Query on Disabling enforced SSO and password reset
We've been evaluating our disaster recovery (DR) plan for our single sign-on (SSO) system. In the event of an SSO outage, several key applications would be affected. This would include.
To maintain access for users during an SSO outage, we've identified the following steps for RingCentral:
1.Disable Enforced Single Sign-On: Temporarily disable enforced single sign-on for each affected user.
2.Reset User Passwords: Reset the passwords for these users and send them to their respective email addresses.We're seeking a more efficient method to implement…
2 votes -
Ability for conference number to receive voicemail
It would be good if we can have the ability for conference numbers to receive voicemail without having to assign to an extension.
1 vote -
voicemail
It would be valuable to have call queue members be able to access the call queue's voicemail box in their individual voicemail boxes. Example: They should see voicemails left to them specifically and they should see voicemails left to the Call Queues that they are members of with the queue name. This allows them to manage voicemails properly and not via email.
1 vote -
Choose a specific user for call recording announcement
Choose a specific user to play for call recording announcement only
3 votes -
RCV via browser ads option.
When a non-subscriber joins a meeting via a browser, they are automatically redirected to the RingCentral website at the end of the meeting. It would be beneficial to have the option to configure the redirect so that non-subscribers are directed to our own business website instead of RingCentral's.
1 vote -
Auto Dial missed call numbers.
An option to create a rule that automatically assigns missed call numbers to a specific user, who will then be automatically dialed by the system as soon as they come online.
1 vote -
Ability to receive incoming calls for two call queue with one incoming number.
Ability to receive incoming calls for two call queue with one incoming number.
1 vote -
Feature Request : BT would include Poly Edge E series ip phones
Feature Request : BT would include Poly Edge E series ip phones
Details : to have BT include the poly edge E series as supported phones since the current 411 only BT doesn't have it as a supported phone while other partner brands already have them included.
Current behavior : unable to connect to the server to complete assisted provisioning
Brand : BT Business
1 vote -
BT Feature Request: To able to use Restricted global emergency and special service numbers as Ext. Number
Super Admins should be able to Enable/Disable the use of Restricted Global Emergency and Special service numbers as Ext. Number.
3 votes
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