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10984 results found

  1. Status - Working hours

    It would be awesome if RingEx could provide an ability to show working hours so we dont need to keep updating status post which keeps changing.

    1 vote
    New  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  2. Ignoring Voicemail Greeting and Press to leave a Greeting

    I would like to have the capability where I would just skip the greeting and maybe press 1 to just leave a voicemail.

    2 votes
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. main company number to be fax only

    change main company number from voice and fax to fax only

    2 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  4. Easy way to remove Sync contacts on Mobile phone

    We are using Ringcentral app for years now and Ringcentral contacts are sync with my Phone directory (Android phone) through google I have contacted Ringcentral technical support and I was walked through how to un- sync my Phone directory with Ringcentral however after the un-sync I need to remove 500 RC contacts on my phone manually, It would be helpful after the un-sync the data from RC will be removed from my phone directory or a way to do this in bulk from the RC app

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  5. Receive Faxes from Automated Source

    Ability to receive faxes from an automated source or system

    3 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  6. Temporarily disable licenses

    Ability to temporarily disable licenses so there won't be any billing implications while it is not used.

    2 votes
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  7. Feature Request: Restrict User Login to RingCentral Mobile App

    Problem:
    Some customers prefer their users to handle calls exclusively through registered computers or specific IP addresses. However, RingCentral currently lacks the ability to restrict user logins for the RingCentral Mobile App. This can lead to potential policy violations or inconsistent call handling, as users may answer calls from unapproved devices.

    Current Behavior:

    Users can freely log in and answer calls using the RingCentral Mobile App, regardless of the customer’s preferences or restrictions.
    There is no administrative control to restrict access based on user roles, device types, or IP addresses.

    Desired Behavior:
    Introduce a feature within the Admin Portal that…

    16 votes
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  8. Inbound SMS integration

    Please make inbound SMS text messaging included with the plans for purposes like 2 factor authentication codes. Like phone.com, inbound text messaging works automatically without doing anything but they do need to register for outbound text messaging.

    1 vote
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

  9. Syncing on multiple devices.

    Sync across multiple devices. Desktop PC, laptop, tablet and mobile.

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  10. Disable music while connecting in intercom

    Shawn would like to have an option to disable the music while connecting when dialing an ext thru intercom

    2 votes
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  11. Disable the "Via RingCentral" Label

    The customer would like to remove the 'via RingCentral' label when sending text messages to their customers using the RingCentral app to an iPhone users via regular text messaging

    3 votes
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

  12. Allow bulk assignment in Inventory

    In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. Allow bulk assignment in Inventory

    In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you

    1 vote
    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  14. Disable MFA for creating new users

    wants the ability to disable MFA for creating new users on legacy accounts

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  15. Block all External Incoming Calls

    A way to easily block all external incoming calls but only allow select internal extensions to call extensions.

    The idea is to prevent anyone from outside the company from calling the select phone and allow people within the company to call those devices/phones.

    The use case for us is we are using Ring Central with Algo Intercom devices and would like to control who can call the intercoms. We do not want any spam calls that can call our intercoms.

    12 votes
    New  ·  2 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  16. Show call recording inside company call log in call information

    It would be really convenient to have access to the call recording of a call inside of the information tab under company called logs. Please see attached images for details.

    1 vote
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  17. Show All Company call recordings on Mobile app for SuperAdmins

    If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.

    1 vote
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  18. Show All Company call recordings on Mobile app for SuperAdmins

    If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.

    3 votes
    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  19. Add Yealink T40G to the list of Supported Phones under BYOD

    Add Yealink T40G to the list of Supported Phones under the BYOD option in the admin portal for assisted provisioning.

    1 vote
    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  20. Ability to download phone numbers in number inventory

    Hoping to have a feature to download phone numbers in number inventory for easier phone number management.

    4 votes
    New  ·  1 comment  ·  General Phone  ·  Admin →
    How important is this to you?
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