13285 results found
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RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskpho...
...ne display 'Missed Call'.. RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskphone display 'Missed Call'.
14 votes -
Ability to delete more than 50 personal contacts each time
End users have the ability to add many personal contacts to their extension. Currently, due to API batch size limitation on 50 can be deleted at a time. For a user with thousands of contacts this can be very time consuming to delete contacts at only 50 at a time.
14 votes -
Contact Directory be automatically integrated with RingCentral account's Company directory
Currently, only the Corporate Directory is automatically integrated with the RingCentral account's Company directory. There should also be a way where the Contact Directory can be automatically integrated with the RingCentral account's Company directory as well, rather than having the users manually add in their contacts locally on the device.This would greatly benefit users because it'll save them from having to manually enter in each contact
14 votes -
Internal Caller ID
When the Incoming Caller ID Display is set to called number and internal caller ID the extensions calling 1 another will have the Incoming Caller ID displayed is the extension they are calling.
For example extension 101 calling extension 109
the displayed caller ID is 109Customer would like to have exception on the internal calls when Incoming Caller ID Display is set to called number
14 votes -
Limit the callers to select the IVR keypress options only
Requesting to limit the callers to the IVR keypress options only in order to avoid callers connecting to an existing user extension if they randomly dial numbers while connected to an IVR extension.
14 votes -
Call Queue Dialed Number Connecting To External Number
RingCetral number reflecting when being dialed then connects to call queue then being answerred by the external number, right now when we call our RingCentral number that was connected to call queue then being transferred to external number it still shows the caller phone number.
14 votes -
Missed call notifications for IVR menus
We have an IVR menu for after hours and find that many callers will not use the IVR and will hang up during the IVR messages. We would like to have missed call notifications so we can be proactive and call back those missed calls.
14 votes -
Leave a group SMS
Give us the ability to leave a group SMS, similar to how one can leave an online group chat.
14 votes -
Restore deleted user
Restore deleted user
14 votes -
Include Site Numbers in Company Directory - multisite setup
We have DIDs assigned as site numbers, and these represent the main line number for the given site/branch. Users within our company would like to be able to easily look up a branch and call the main line number. I would be happy enough if I could just manually add entries to the Company Directory. I'd like these entries to appear when searcing within the GLIP, or when using a physical desk phone.
14 votes -
Android Auto Answer Calls
I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.
14 votes -
Allow RingCentral App to Receive Intercom Calls
Useful for easier communication with remote users
14 votes -
notifications for outbound text messages
just like the inbound where we received notifications every time we received text messages .we would like to have an option where a notification can be sent too every time we send outbound text messages
14 votes -
access Message only extension from the User account via RC app
There should be a better more direct way of accessing the message only ext for example (88message only ext ) or something then they get promoted by a pin and then can access the voicemail after that and that should be done whilst the user is logged in with their account without the need to log out and log in with a message extension only account.
14 votes -
A text to speech option on call queue like the IVR menu prompt
A text to speech option on call queue like the IVR menu prompt
14 votes -
Mass VoiceMail (Broadcast)
Every phone system since the 90's had a feature to send a global or mass voicmail message to all phones or a group of user's . I would like to add this feature, since many have physical phones and text messaging isn't an option. It is a significant way to communicate to users. Simple and efficent. Also Tracking on who listened to the voicemail would be nice, but not necessary. This would be an Admin portal feature only. A recorded file would be uploaded and distributed.
14 votes -
Stop accepting incoming faxes on the main line
I don't list a fax number and I get nothing but junk faxes sent to my main line. I have a dedicated fax number if I want to receive faxes. Please add a feature that allows me to stop receiving faxes on my PHONE number.
14 votes -
Ability to reply to 5-digit SMS
Bulk text senders use a 5-digit number. Replies to these numbers (such as "STOP") fail. RC users need the ability to reply.
14 votes -
Admin can Change User's Status via Ringcentral App
Admin wants to be able to change other user's status so that they can't change it to invisible or unavailable during business hours
14 votes -
Add the Session ID column to exported Expanded All - Detailed Call Log Reports
When working with the data that can be exported from the system's Call Log Report that is in Detailed view and with All Expanded, there is no way to currently group the lines together. Please include for each call the Session ID that shows up when looking at exports that come out of the Analytics reports.
14 votes
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