11248 results found
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Reporting on SMS Usage
It would be great to have the ability to get a report on SMS usage in RingCentral
9 votes -
Add more characters on email notification address.
Would like to add more email addresses in our messaging notification but apparently, it allows me to add up to 255 characters. I would like to request to
9 votes -
Need more than one manager for user groups
Currently there is a limitation on 1 manager per user group. Our organization would like to share this responsibility with others in order to handle the changes needed within a large group
9 votes -
Apply Custom Rule to "extension "
Many of our users have custom rules with a custom voicemail greeting. They use them for "out of office", "in a meeting", "out to lunch", etc. When a Custom rule is applied, the custom greeting is heard by callers dialing the DID and through the main line but anyone internal who dials that user's extension does not hear the custom greeting. They only hear the user's standard greeting. Currently the "extension" is not listed as one of the conditions in Custom Rules so we cannot select it. This would be very useful to have this feature. Thank you for considering…
9 votes -
Bulk User Upload for Glip / RC App Teams
Bulk upload for all Users on the account as RC / Glip Teams instead of searching or adding them one by one.
9 votes -
Paging for limited extensions
All phones should be able to send a page in case of emergencies not just full licensed users. This is currently limited to only licensed users. Add limited extensions to the list for paging out of box.
9 votes -
Disable calls to main admin extension for unassigned digital lines
As per article, https://support.ringcentral.com/article/Calls-to-Unassigned-Phone-Numbers-routes-to-admin-extension.htmlCalls to unassigned phone numbers will go to the admin extension by default.We would like an option to either disable the number or redirect the calls to another extension instead of the main admin extension.
9 votes -
choose which users/extensions will be archived
choose which users/extensions will be archived verses all of them
9 votes -
control volume option for notification on RC App mobile
please add a control control volume option for notification on RC App mobile on IOS especially for incoming calls
9 votes -
Delete company contact from RingCentral app
I suggest to have a delete option be added on the RingCentral app contacts especially for deleting company contacts.
9 votes -
Dial by extension
Option to enable/disable dial by extension. Locks a certain number of digits for new extensions.
9 votes -
Add ability to change Availability Status for individual and Queue from Desk Phone
When using actual desk phones with Ring Central, there needs to be a way to change your availability status for both as an individual and as a member of a call queue. Whether this is done via a softkey or a key combination such as *(number combination), it doesn't matter, it just needs to be something that is able to be accomplished. Currently, the only way to do this is to log into the app and toggle the availability status there.
9 votes -
Call Park Location Limit increase
Submitting in behalf of the customer We are looking at setting up private call Parking Slots. 2 per site. Which means we ned at least 120 call park slots.We also need to be able to set the desk physical handsets to monitor specific call park locations. This allows site staff to easily monitor and pickup park calls. Emulating the previous system where they can efficiently pickup park calls (with one button press) without the need to remember any park location number.Also, below page menionted that there is a limit of 100 call parks. How do we increase this number as…
9 votes -
Multiple extension will receive the message once they send a text message on the main company number
It will help the customer to track the message that is coming from the main company number on every extension
9 votes -
Ability to assign caller id names to call queue numbers
With a company consisting of different divisions, we need customers of those different divisions to recognize that specific division is calling them. Right now only the main company phone number can have a caller ID name, and the multi-site setup removes the ability for one person to access the separate division phone numbers to call out on.A solution would be to allow for individual caller ID names for the call queue numbers as well as the company main.
9 votes -
Fax Broadcast on the RC App (Group Contacts)
To have the option on the RC app to use the group contacts created in the admin portal in doing a fax broadcast.
9 votes -
Activate Limited Extensions
It would be great to be able to activate limited extensions when creating them.The kitchen and breakroom phone don't need an email address assigned to them which means I end up assigning my own and I have to manually click on each email and activate them myself.We have hundreds of sites with phones like this and it is a major pain.
9 votes -
Improved Bluetooth headset compatibility
Presently very limited Bluetooth headset compatibility. Some people can't use just any headset because of environmental conditions, comfort, etc. I've never come across another app that was so limited in headset use.
9 votes -
Android Auto Answer Calls
I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.
9 votes -
Allow Visibility to see which templates are assigned to a user
As you cannot currently see what templates have been applied to a user you cannot see which settings are currently being managed for that user by template. This should be similar to the roles where you can see which one is applied
9 votes
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