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9677 results found

  1. 1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. ringdown feature for yealink

    1 vote

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  3. Only allow specific user in a queue to take internal calls not external

    2 votes

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  4. The customer wants to see an option where the missed calls are already called back so they can download them.

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  5. When going to send a message on the right hand side you have the video button available. It would be great to allow users to change that button to either camera or any other option.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  6. Plantronics 8040 and 8240 should be supported

    2 votes

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  7. I would like to see my Status Message so I don't forget to change it. I don't need to see my Company name at the top.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  8. Option to show the forwarding extension number on a federated account
    No option to show the extension where we want to transfer the call
    This will greatly help our account and the federated accounts to forward the call seamlessly

    3 votes

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  9. As of now when users are logging in to a hot desk phone, the voicemails on their RingCentral Application does not sync in on the desk phone. Users should be able to view all their voicemail logs when they log in to the hot desk phone.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  10. The call queue holds music, and greetings must play when the customer/clients call the main line. There should be an option to set up a ringtone only when users with extensions are transferring customers from one call queue to another.

    3 votes

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  11. I can get my apple iphone contacts on mobile app but they won't appear in the desktop app. why the two app versions can't sync contact lists seems unreal. please get it to where personal contacts from apple can be in the desktop app. went through support and they said that option doesn't exist. Thank you!

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  12. Customer requested to have a Vanity number(#myvisa) that will have special character in the beginning before the letters.

    1 vote

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  13. Instead of Using key press 0 or 9, customer want to have an option to chose a different number to press co on demand call recordings.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. Call in for Transcription of Messages from RC App to notify on personal email feature

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  15. The SAREVILE M99+ headset is known for its high-quality audio, noise cancellation, and ergonomic design, making it a popular choice for professionals who require clear communication in noisy environments. However, it currently lacks direct compatibility with the RingCentral app, which can limit the user experience for those who rely on the device for business communications. Adding compatibility would accommodate their preferences, eliminating the need for additional configuration or troubleshooting.

    Having a seamless connection between RingCentral and the SAREVILE M99+ headset would reduce setup time, improve ease of use, and enhance workflow, particularly for teams who rely heavily on voice communication.

    4 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  16. Phone device that automatically pick up calls

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  17. Background & Purpose:
    211 is a widely used and essential service code in the US and Canada, connecting individuals to a variety of community services, such as housing assistance, employment programs, mental health support, and crisis services. Access to 211 is especially crucial for individuals seeking quick connections to local resources and assistance, and it has become a standard within emergency and community service networks.

    Currently, some systems might not recognize 211 as a valid code, leading to user confusion and potential missed opportunities to access important services.

    5 votes

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  18. Call routing with caller ID tag

    Hello, I would like to set up a call routing rule to my number (310) 622-9069 so that all incoming calls ring at selected extensions WITH some sort of caller ID tag or to show the dialed number. Ideally this would be a text caller ID tag added, but showing the dialed number would be fine. When I change the call information settings in my account, it doesn't seem to do anything. Please advise on how we can add a text caller ID tag or ensure that the caller ID on the extensions I…

    2 votes

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  19. This feature may help us receive verification codes using our RingCentral numbers for my business with Google platform.

    10 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  20. Support for Wider Range of Headset Brands

    Enterprise Headsets are becoming more and more available and affordable. Different company's are now opting in acquiring affordable yet competitive headsets.

    Please have Sennheiser Bluetooth Headset supported in the near future.

    1 vote

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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